Question 1

Do you offer local delivery service?

Accepted Answer

Yes! We offer delivery to parts of Chester Co. and parts of Philly on Fri & Sat. We will always list in the product description if local delivery option is available.

Question 2

When can I expect to hear back after inquiring?

Accepted Answer

We always try to respond within 24 hours. Keeping in mind that weekends tend to be our event heavy days we may not get back until the following Monday. Holidays will also affect response times.

Question 3

Where all do you ship your products?

Accepted Answer

Currently we ship all online shop items (excluding non shippable items) to all of the United States. We are working on opening up our offerings to other countries very soon!

Question 4

How can I book a service?

Accepted Answer

You can go to the specific section of the service you are interested in and you will find a book/inquire button for each of our services we offer. Or you can email us at hello@growwildcc.com

Question 5

Do you allow local Curbside pick-ups and Deliveries?

Accepted Answer

We do allow scheduled pick-ups at our studio for local orders. We will indicate in an item listing whether pick-up is available. The details for pick-up will be indicated in the payment confirmation and a reminder will be sent prior to pick-up. Same goes for delivery options.

Question 6

How do consultations work?

Accepted Answer

For products/services that require a consultation, the initial consultation is a virtual meeting - either phone or video call. We like to do a walk-through consultation at your venue and tend to schedule that closer to your event date. The final review consultation will also be a virtual meeting. We try to make it as easy as possible to work around your schedule!

Question 7

Do you collaborate?

Accepted Answer

YASSS let's werk together!✨ Send us an email at hello@growwildcc.com and let us know what you're thinking.

Frequently asked questions